Terms & Conditions

Effective date: November 10, 2026

About this store

shopkieumaison.com is operated by Kieu Maison Retail LLC. We offer home accents, including vases and vessels, sculptures and decorative objects, wall decor and mirrors, and candle holders and trays.

Product information and pricing

Before ordering, review the product description, dimensions, materials, selected options, quantity and price. Product photographs help illustrate appearance; lighting and screen settings can affect how colors look. Contact customer care if you need clarification about a product.

Review the transaction currency and the full order total shown at checkout before submitting an order. Any applicable delivery charge, discount or tax is shown in the order summary. Available payment methods are those actually displayed at checkout. Do not send payment card details through email or the contact form.

Your order information

Please provide accurate contact, billing and delivery information so your order can be handled correctly. For an order question, correction, exchange or cancellation request, contact customer care with your order number. We will review the order status and explain the available options.

Shipping, returns and refunds

Our Shipping & Delivery Policy explains U.S. free standard shipping, 1–2 business day processing and estimated 5–8 business day transit.

Our Refund and Returns Policy explains the 30-day return request period, who pays return shipping and refunds to the original payment method. Please read both policies before placing an order.

Privacy and website use

Our Privacy Policy describes how we handle customer and website information. Use the site lawfully and do not interfere with its security, submit fraudulent orders or misuse another person’s information. Keep your account login details private.

Questions and updates

If you have a concern about an order or these terms, contact us so we can review it. We may update website information and policies; the effective date identifies this version. These terms do not limit consumer rights that apply under applicable law.

Kieu Maison Retail LLC
Email: support@shopkieumaison.com
Phone: +1 610-744-7858
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